FAQ's
We’re Crust Bros — pizza obsessives, crust perfectionists, and champions of good times.
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FAQs
Yes. Walk-ins are welcome all day at our Covent Garden restaurant. During busy pre-theatre times (roughly 5:30–7:15pm), there may be a short wait, so we recommend booking ahead if you're on a schedule.
Book your table at Crust Bros Covent Garden in seconds using our online booking system.
Yes. We offer halal pepperoni and lamb. See our menu here.
Yes. We offer vegan options and a gluten-free pizza base. Food is prepared in a kitchen that handles gluten and other allergens, so please speak to the team if you have any dietary requirements. See our menu here.
Yes. Click & Collect is available from our Covent Garden restaurant. For delivery, please see our Waterloo restaurant.
Absolutely. We welcome families, with baby-changing facilities, high chairs (subject to availability) and plenty of pizzas for all ages. See our kids menu here.
Yes. Our Covent Garden restaurant has step-free access and free Wi-Fi.
Most guests finish their meal in around 30–45 minutes. If you're dining before a West End show, let your server know, and we'll do our best to keep things moving.
If you're looking for a quicker option, our £25 Pre-Theatre Menu is available daily from 3–6pm with sharing plates and fresh Neapolitan pizza. Book in here.
Yes. We welcome birthdays, celebrations, large group bookings and private hire at our Covent Garden restaurant. We recommend booking in advance, especially during evenings and before theatre performances.
Find out more information on group bookings here, or contact us about private hire.
Choose from our £30 Feasting Menu or £40 Ultimate Feasting Menu, both featuring sharing starters and handmade Neapolitan pizzas served family style for groups of six or more. Find out more here.
We're just a short walk from Covent Garden Underground Station on the Piccadilly line. Leicester Square and Charing Cross stations are also nearby, making it easy to reach us from across London. You can find directions here.
We're just moments from Covent Garden Market, the Royal Opera House, Gillian Lynne Theatre, Leicester Square, Seven Dials, boutique shops, bars, and London's famous street performers.
Yes. Located in the heart of Covent Garden, we're just moments from the Royal Opera House, Theatre Royal Drury Lane, Gillian Lynne Theatre, Cambridge Theatre and many of London's West End theatres.
Our £25 Pre-Theatre Menu and quick service make us the perfect spot to enjoy handmade Neapolitan pizza before the curtain goes up.
Our £25 Pre-Theatre Menu, available daily from 3–6pm, includes sharing starters for the table and your choice of handmade Neapolitan pizza. It's designed to get you fed and to your show with time to spare. Book here.
Yes. Our dedicated private dining room in Covent Garden is available for private hire for 20–60 guests.
It's ideal for birthdays, corporate events, Christmas parties, networking events and celebrations, with flexible layouts and group menus from £30 per person.
Find out more on our Private Hire page or get in touch with the team to start planning your event.
FAQs
Yes—walk-ins are welcome all day. At busy pre-theatre times (roughly 5:30–7:15pm) there may be a short wait. If you're on a clock, booking is smartest.
Book instantly using our online booking system.
Yes. We have halal pepperoni and halal lamb. See our menu here.
Yes. We offer vegan options and a gluten-free base. Food is prepared in a kitchen that handles gluten and other allergens, so please speak to the team if you have any dietary requirements. See our menu here.
Yes. Click & Collect is available for fast pickup, and delivery is available depending on your location.
Absolutely. We have baby-changing facilities and plenty of quick, shareable options for kids. High chairs are available on request, subject to availability. You can find our kids menu here.
Yes. We offer disabled/step-free access and free Wi-Fi.
Most guests can dine comfortably in around 30–45 minutes. If you're catching a train or heading to the theatre, let your server know, and we'll do our best to keep everything on schedule.
If you’re in a rush for food before the theatre, why not book our pre-theatre menu - designed to get you filled up with sharing plates and award-winning pizza before the curtain’s up! Book in here.
Yes. We recommend booking in advance and letting us know your arrival time, especially before theatre performances.
To find out more about large group bookings, view our information page here.
Alternatively, you can email our site on waterloo@crustbros.co.uk
We're around a 1-2 minute walk from the main exits of Waterloo Station via Waterloo Road and the Old Vic exit. For directions, click here.
Waterloo Station is served by the Bakerloo, Jubilee, Northern and Waterloo & City lines.
We're just moments from The Old Vic, Young Vic, BFI IMAX, Southbank Centre, the London Eye, and the South Bank, making us the perfect stop before a show or a day out. For more information, see the 'What's Nearby' section below.
Yes. Our £25 pre-theatre menu includes sharers for the table and your choice of pizza. It's designed to be quick, delicious, and perfectly timed so you can enjoy your meal and still make curtain-up stress-free.
FAQs
Yes—walk-ins are welcome all day. At busy pre-theatre times (roughly 5:30–7:15pm) there may be a short wait. If you’re on a clock, booking is smartest.
Book instantly using our online booking system.
Yes, we have halal pepperoni and halal lamb.
Yes—vegan choices and a gluten-free base are available. We prepare food in a kitchen that handles gluten and other allergens, so we cannot guarantee the absence of cross-contamination. Please speak to our team if you have any dietary requirements.
Yes. Click & Collect is available for fast pickup, and delivery is available through Uber Eats and Deliveroo where available.
Absolutely. We have baby-changing facilities, high chairs (subject to availability), and plenty of quick, shareable options for kids. View our menu.
Yes. We offer step-free access and free Wi-Fi.
Most guests dine comfortably in around 30–45 minutes. If you're catching a train or heading to the theatre, let us know, and we'll do our best to keep everything on schedule.
Yes. We recommend booking in advance for groups of six or more, especially during busy pre-theatre periods. We also have a dedicated group party menu.
Yes. Our £30 Feasting Menu and £40 Ultimate Feasting Menu are available at both Covent Garden and Waterloo, with sharing starters and handmade Neapolitan pizzas served family style for groups of six or more.
Yes. Our £25 pre-theatre menu is available from 3–6pm daily at our Covent Garden and Waterloo restaurants. Designed for pre-theatre dining, it includes starters for the table followed by your choice of handmade Neapolitan pizza. It’s designed to be quick, delicious, and perfectly timed so you can enjoy your meal and still make curtain-up stress-free.
Yes absolutely! We keep half our seats for reservations and the rest for walk-ins. This means whether you’re a pizza planner or a last minute kinda restaurant goer, we have you covered. You can check availability here : Book Now
A white pizza is made without tomato sauce, using mozzarella and parmesan as the base.
We make authentic Neapolitan pizza. Our dough is proved for 48–72 hours before being cooked in ovens over 400°C for around 60 seconds, creating our signature leopard-spotted crust.
Unfortunately not. Different toppings cook at different rates and affect how the pizza bakes, so we don't offer half-and-half pizzas.
You can take our classic Margherita and choose from a list of 10 ‘Additions’ from veggies to meats to cheeses to make your pizza your own!
We add an optional 12.5% service charge to your bill. One hundred percent of the service charge goes directly to our team through our TRONC system.
Yes. We serve Lemon Garlic & Herb, Romesco Sauce, and Hot Honey. View our menu.
No. We use baker's yeast and a slow 48–72 hour fermentation to create our signature light, fluffy crust. If you’d like to learn to make pizza from our founder Joe, we’ve got a series of tutorials here.
Wherever possible, we source ingredients locally, with specialist Italian ingredients imported where quality demands it. Our mozzarella is made just outside London, and many of our vegetables come from British farms.
Yes. Our mozzarella is made using vegetarian rennet.
Yes. We offer a gluten-free pizza base. However, we cannot guarantee a completely gluten-free environment.
Small, well-behaved dogs are welcome in our Waterloo and Covent Garden restaurants.
Absolutely. We have high chairs, baby-changing facilities, and a dedicated kids' menu.
Yes. Our dough contains just flour, water, salt, and yeast. We’ve got loads of vegan pizza options too. View our menu.
Of course. Assistance dogs are always welcome. If possible, let us know in advance so we can prepare a suitable table. To book, click here.
Yes. Gift cards are available to purchase online.
Yes. We have several pasteurised cheese options available. Please ask your server for details.
Please contact the restaurant you visited directly or get in touch via our Contact Us page.
We're always interested in hearing from great people. Send us your CV along with a little about why you'd like to work at Crust Bros.
Absolutely. Order online for Click & Collect or simply pop into one of our restaurants and order in person.